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OVERVIEW

GRIEVANCE PROCESS

Minor complaints should be reported to the team coach for addressing.

Complaints regarding coaching staff should go to appropriate DOC for action before escalating to formal grievance.

Complaints from coaches regarding coaching staff go to DOC - DOC to report out to Board.

If complaint turns to grievance this is escalated to the Board Grievance Committee

NORTHWESTELITEFC GRIEVANCE PROCESS

NWEFC has implemented a grievance process to give a player, parent or coach a
forum to have their complaint heard and acted upon, if warranted, by the grievance
committee. Specifically, if someone has a grievance, they are to submit their
complaint in writing to Northwest Elite Futbol Club within 10 days of the event
giving rise to the complaint. The grievance committee will review the complaint,
conduct an appropriate investigation, and make an appropriate response to the
complaint. The grievance committee's decision is the final decision in all cases.

GRIEVANCE PROCESS

The person(s) filing the grievance will submit their complaint in writing on the
grievance form found on the NWEFC website to the Northwest Elite Futbol Club
grievance committee within 10 days of the event giving rise to the complaint.

The grievance committee will review the complaint & determine whether the
complaint filed falls within the guidelines established by the policies and
procedures of NWEFC.

After reviewing this information the grievance committee will make their
determination as to the appropriateness of the complaint. You will be notified by a
member of the committee as to whether a Formal Grievance is granted or denied.

For a grievance filing to be considered complete, all questions asked on the
Grievance Form must be addressed.

Incomplete grievance filings (not providing requested information) will be returned
with a request for the missing required information.

The grievance filing will not be accepted and the required timelines will not apply
until all the required information is received.

The grievance committee will then conduct an appropriate investigation, and make
an appropriate response to the complaint.

After the appropriate investigation, if the grievance committee finds that it is a
valid grievance, the NWEFC Board will review the findings.
Grievance Submisson Form

Northwest Elite FC
2850 SW Cedar Hills Blvd #1 Beaverton, OR 97005
Phone: 503-616-9424
Email: info@nwelitefc.org

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