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OVERVIEW

GRIEVANCE PROCESS

Minor complaints should be reported to the team coach for addressing.

Complaints regarding coaching staff should go to appropriate DOC for action before escalating to formal grievance.

Complaints from coaches regarding coaching staff go to the appropriate DOC.

NORTHWEST ELITE FC GRIEVANCE PROCESS

NWEFC has implemented a grievance process to give a player, parent or coach a
forum to have their complaint heard and acted upon, if warranted, by the Board Grievance
Committee. Specifically, if someone has a grievance, they are to submit their
complaint using the the Grievance Submission Form at the bottom of this page to NWEFC
within 10 days of the event giving rise to the complaint. The Grievance Committee will
review the submission, and will determine if an investigation is required, and conduct an
appropriate investigation if required. Following the investigation, the Grievance Committee
will make a recommendation to the Board of Directors for a decision.

The Board of Director's decision is the final decision in all cases.

GRIEVANCE PROCESS

The person(s) filing the grievance will submit their complaint in writing on the
grievance form found on the NWEFC website to the NWEFC
Board Grievance Committee within 10 days of the event giving rise to the complaint.

After reviewing this information, the Grievance Committee will make their
determination as to whether an investigation is required. The individual who
submitted the Grievance Form will be notified by a member of the committee
regarding the decision to pursue an investigation.

For a grievance filing to be considered complete, all questions asked on the
Grievance Form must be addressed. Incomplete grievance filings (not providing
requested information) will be returned with a request for the missing required
information. The grievance filing will not be accepted until all the required information
is received.

The Grievance Committee will determine if an investigation is required, will then
conduct an investigation, if required, and make an appropriate response to the complaint.

After the investigation, if the Grievance Committee finds that it is a valid grievance,
the NWEFC Board will review the findings.
Grievance Submisson Form

Northwest Elite FC
2850 SW Cedar Hills Blvd #1 Beaverton, OR 97005
Phone: 503-616-9424
Email: info@nwelitefc.org

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